FAQ

    What is domain backordering?

    Domain backordering is a service that allows you to place a reservation on a domain name that is currently taken but might become available in the future. When the domain expires and is not renewed by the current owner, the backordering service will attempt to register it on your behalf as soon as it becomes available.

    How does domain backordering work?

    When you backorder a domain name, the backordering service monitors the domain for expiration and availability. If the domain is not renewed by the current owner and becomes available, the service will automatically attempt to register it for you. The process involves:

    • Placing a backorder request.
    • Monitoring the domain’s availability.
    • Attempting to secure the domain as soon as it becomes available to register.

    How do I know if I successfully secured a backordered domain?

    Once a backordered domain name has been registered, you will be notified by email. You can also check the status of your backorders by signing into your account on our website.

    What domains can I backorder through your service?

    You can backorder UK domains (.co.uk, .uk, .org.uk, .me.uk) using our service.

    How much does it cost?

    We charge no upfront costs to place domain backorders, and we charge a fee of £39 plus VAT for each successful domain registration. VAT is charged at the local rate of 20%.

    Can multiple users backorder the same domain name?

    No. Our service only allows domain backorders on a first-come, first-served basis.

    Are there any guarantees of successfully catching a domain with a backordering service?

    Unfortunately, no. Competition among numerous domain backordering services, the use of sophisticated automated systems, and factors like network latency and server response times introduce uncertainty. Our service uses advanced technology and techniques to maximize your chances, but success is never guaranteed.

    I've caught a domain - how do I transfer it to my registrar?

    Once you've successfully caught a domain, you can easily transfer it to your preferred registrar through your user dashboard. If you have any questions or need assistance, please contact our Support team, and we’ll be happy to help.

    When we register a domain, the registrant details will be listed under Domain Parachute. When you transfer the domain to another registrar, the registrant details remain unchanged, and it’s your responsibility to update them with your new registrar.

    If you want to transfer the registrant and release the domain to a new registrar simultaneously, you can use Nominet’s Registrant Transfer service, which incurs an additional fee payable directly to Nominet. For full details, visit Nominet's transfer page.

    Once a domain is transferred, Domain Parachute no longer controls it.

    What Internet Provider Security (IPS) tag do you use?

    We register domain names using the tag PARACHUTE.